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Jun 9, 2023Liked by Laurent Hausermann

Laurent, I just finished reading your article "Unlocking the Secrets of Cybersecurity" on CyberBuilders, and I must say it is packed with insightful content.

Firstly, I appreciate the book recommendations. I have already read "Escape the Build Trap" and can vouch for its value. "Continuous Discovery Habits" is now on my reading list, thanks to you.

Your emphasis on Product Discovery, promoting a customer-driven approach, as opposed to Product Delivery, is spot on. I share your sentiment on the importance of focusing on outcomes, such as growing the user base, rather than just churning out features.

You very sagely highlighted the need for cybersecurity companies to base decisions on both intuition and evidence, understand security intricately, and articulate values clearly to consumers.

I was particularly drawn to the section on the role of Product Managers. The point that they need to deeply comprehend business objectives, requisite technology, and user interactions, while acting as facilitators rather than experts, resonates deeply.

I found it thought-provoking when you broke down different product roles like product marketing, technical marketing, and Product Owner. It’s something I’m personally experiencing - juggling these roles can be quite the challenge!

Also, your mention of the UX designer’s role in guiding end-users through a process that encourages them to take proactive steps is incredibly important. It underlines the imperative nature of UX in security applications.

The chart you included is eye-opening, and it’s evident that there’s a crucial need to amplify the UX and analytics dimensions.

Your KPI section is commendable, though it’s a gentle reminder that many of us need to steer our efforts from the ‘bad’ side to the ‘good’ side.

In conclusion, CyberBuilders seems like a highly resourceful group, and I’m contemplating joining. Your article is an invaluable resource, and I thank you for the wisdom you’ve imparted.

Keep up the exceptional work!

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